Before You Buy

  Before you Buy  

General

Is there an Instant Pot Store?

Yes, for Philippine purchases go to: www.instantpot.com.ph.

How long is the warranty on your Instant Pot?

Our warranty service is for a period of up to one year from the date of purchase.  Our warranty period and procedures are exactly the same no matter where you purchase your Instant Pot.

For more details on the warranty you can go to https://instantpot.com.ph/faq/warranty-information/

Where is Instant Pot Made?
Instant Pot is designed by Canadians specifically for North American consumers. It is manufactured in China.
Can I use Instant Pot 110-120v in a country with a 220v electrical system?
The US/Canada Instant Pot models are designed to work only with 110~120v. It will not work with a 220v.  Instant Pot has 220~240v model(s) available for sale.  Please see www.instantpot.co.uk or on amazon.co.uk.
Can I buy Instant Pot in the UK or Europe?
Yes, we produce a 220~240v Instant Pot models for the UK market. If you live in EU countries, you can purchase from instantpot.co.uk or amazon.co.uk.

Cooker

What is the quality of the stainless steel inner pot?
Instant Pot’s inner pot is made from 18/8 stainless steel (food grade 304) compliant to FDA standards.  Instant Pot’s lid is also made from 18/8 stainless steel. For those who prefer a non-stick inner pot or would like to have a secondary stainless steel inner pot, they are available at: https://instantpot.com.ph/product/
How is the Instant Pot's coking pot made?
Instant Pot’s cooking pot starts with a sheet of 18/8 food grade 304 stainless steel. Then, an aluminum disc and a cover disc of stainless steel bottom are fused on.  The aluminum disc is not exposed to food or any exterior part of the cooker.  The fusing process leaves some soldering marks on the inside of the cooking pot.  These soldering marks are polished away to create a highly polished inner surface, making the cooking pot less sticky to food and easier to clean.  The cooking pot is then sprayed with mineral oil for better presentation. There is no metal coating on the surface of the cooking pot.
How does Instant Pot control the pressure during the cooking phase without steam leaking?
Instant Pot is equipped with a pressure sensor under the heating element. When the working pressure is reached, heating stops. When the pressure is lower than the desired working pressure, heating restarts. This maintains pressure at a certain range, see diagram below. This pressure is not strong enough to lift the steam release handle, therefore, there is no steam coming out during cooking.
Does Instant Pot operate at 15-PSI?
The pressure cooker industry safety standard ANSI/UL-136 has a stress test case which requires no leaking at 5 times the working pressure. For 15PSI cookers, this is 75PSI; for 11.6PSI Instant Pot, this is 58PSI. Operating at 10.15~11.6PSI only results in 7~15% increase in cooking time, i.e. about 3 more minutes in a 30-minute cooking. With the set-and-forget convenience, the extra cooking is more than tolerable.  Furthermore, thanks to the air-insulated housing, maintaining pressure for the extra time consumes very little electricity. Our study shows that Instant Pot uses less than half of electricity comparing with a stove-top on an electric range, taking the same length of time.
What are the dimensions of the models in the Instant Pot Product line?
What temperatures does Instant Pot operate at for the different settings?
How many Safety Mechanisms are there?
10 Safety mechanisms
What are the 10 Safety Mechanisms
  1. Pressure Regulator, ensures working pressure to be under the safety limit
  2. Anti-Blockage Vent, prevents food debris from blocking the vent
  3. Safety Lid Lock, prevents accidental opening of the cooker while it is pressurized
  4. Designed with a sensor for lid position detection, monitors whether the lid is in an unsafe position for pressure-cooking
  5. Automatic Temperature Control, regulates temperature based on the type of program being selected
  6. High Temperature monitoring, avoids burning food
  7. Automatic Pressure Controller, keeps pressure always in a safe range
  8. Electrical current and temperature, fuse cuts off power if the current or internal temperature exceeds safety limits
  9. Excess Pressure Protection, releases excess pressure into internal chamber in a dangerous situation
  10. Smart detection of leaky lid (e.g. steam release is in open position)